McKendrey & Co.

Marketing Consultancy 

Berwick Hill Road

Ponteland, Newcastle upon Tyne

©2019 BY MCKENDREY & CO.

McKendrey & Co. Privacy Policy

Updated 23 September 2018

Your privacy is important to us and we do everything we can to protect the privacy of our clients and their customers.

 

The information below sets out your rights with your personal identifiable information held by McKendrey & Co. and what happens to your data when you provide it to us. 

 

What data do we collect? 

 

We recieve, collect and store any information you enter on our website or provide us in any other way (such as names, addresses, telephone numbers and email address) which is provided to us by our contact with our clients through  email, our contact form online and over the telephone so we can respond to your query, organise a meeting and fulfil our contractual obligations. We collect the Internet Protocol (IP) address used to connect session information, including page response times, lengths of visits to certain pages, page interaction information, and methods used to browse away from the page. 
 

We collect payment information provided by you in order for us to invoice for work completed by us. This may include the business or owners' trading name, first and second names, registered work address, registered work telephone number and company bank details (such as credit card information, account number and sort codes). 

When you conduct a transaction on our website or contact us through the contact form, we collect personal information you give us such as your name, address and email address. 

In accordance with the new GDPR guidelines, we collect, use and store data and do this in within the requirements of the GDPR and on a lawful basis. 

We collect such non-personal and personal information for the following purposes: 

  1. To provide and operate services; 

  2. To provide our users with ongoing customer assistance and support;

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages; 

  4. To comply with any applicable laws and regulations. 

Third Parties

We have built our website using www.wix.com. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

Wix have partnered with  service providers, whose services and solutions complement, facilitate and enhance theirs, including:
 

  • Hosting and server co-location services

  • Communications and content delivery networks (CDNs)

  • Data and cyber security services

  • Billing and payment processing services

  • Domain name registrars

  • Fraud detection and prevention services

  • Web analytics

  • Email distribution and monitoring services

  • Session recording and remote access services

  • Performance measurement

  • Data optimisation and marketing services

  • Content providers

  • Legal and financial advisors (collectively known as “Third Party Service(s)"). 

Above Third Party Services may receive or otherwise have access to visitors’ and users’ personal information and/or Users-of-Users’ Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing their services and business, and may only use it for such purposes.

​​​

Wix's services may contain links to other websites or services, please note we are not responsible for such websites’ or services’ privacy practices. Read Wix's full privacy statement here for further information and clarification of how Wix may use personal identifiable data. 

We understand that we are responsible for any third-party apps or services implemented on our site which may collect and store personal data. These services include data analytics tools such as Google Analytics and links to our professional social media networks on Facebook, Twitter, LinkedIn and Instagram, such sites are also GDPR compliant and have updated their privacy policies. 

 

Social Media

Before accepting the Terms of Use of this privacy Policy we advise you review the following privacy policies: FacebookTwitterInstagram, LinkedIn,and Google Analytics

These third party services have stated they are GPDR compliant, however, please be aware McKendrey and Co. do not have any control over their privacy policies and the content within them. ​​

What do we do with your data? 
The information you share with us will be stored by us so we can correspond with you and carry out our contractual duties and will be stored on our password protected email system (Gmail), our iCloud and/or password protected devices (such as Apple Mac, iPhone, iPad and Macbook). Only staff working at McKendrey and Co. has access to this personal information. 

 

We will never sell, distribute or lease your personal information to third parties unless required to do so by law.

We will never add your email address or telephone number to any marketing communications without your consent.

Cookies and other tracking tools 

It's important to note that third-party services, such as Google Analytics or other applications offered through the Six App Market, placing cookies or utilising other tracking technologies through Wix's services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by Wix Privacy Policy. 

If you don't want us to process your data any more, please contact us at stephanie@mckendreyandco.com. 

We reserve the right to change this policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here that it has been updated, so that are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Queries

You have the right to access the personal information we hold about you and the right to request the correction of inaccurate or out of date personal information as well as the right to request that we delete your data, stop processing it or collecting it.

Subject Access Requests should be made in writing to Stephanie Walker (Owner of McKendrey & Co.) with your full name and details of the information you are requesting and should be emailed to stephanie@mckendreyandco.com

 

No charge will be incurred for supplying this information to you.  Your request will be dealt with as promptly as possible within the statutory 40 days of receiving the written request.

If you have any queries please contact stephanie@mckendreyandco.com